The use of the electronic pages and services provided to the visitor / user, from, owned by «KAPANIDIS V - DELIGIANNI A O.E. », hereinafter referred to as "the Company", implies your unreserved agreement with the Privacy Policy of this site. Therefore, the visitor / user must carefully read the contents of this page before using the services of our website. If he does not agree, he must abandon him and NEVER make use of his services and content. This privacy policy may change from time to time according to legislation or developments in the industry. We will not explicitly and separately tell our customers or users of our site about these changes. However, for each change, we will detail this page, so we recommend that you check this page occasionally for any changes. The continued use of the website even after any changes to the Privacy Policy implies the unconditional acceptance of these terms by you.


We collect and process your personal data only when it is strictly necessary for the smooth operation of the page and its uninterrupted use. We will never sell, rent, distribute, or publicize in any way your personal data. If you are under 16, you must have the consent of your parents or guardian before using the services of this site.

Relevant legislation

Along with our company's internal IT systems, this website is designed to comply with the following laws / regulations as regards the protection of users' personal data: 1995 Data Protection Directive (DPD) General Data Protection Regulation 2018 (GDPR)

Personal information collected by this site and why we collect them

This site collects and uses personal information for the following reasons:

Monitor Website Traffic

Like most sites, he also uses Google Analytics (GA), the Google statistics tracking service, to track user activity. We use this data to determine the number of people who use our site to better understand how they find and use our web pages and to see their course on the site. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information makes you personally familiar to us. GA also records your computer's IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation.

Contact Forms and email links

If you choose to contact us using a contact form or an email link, none of the data you provide will be stored from this site or transferred or processed by any third party data processor as defined below in the section "Our third-party data processors". Instead, these data will be sent to you via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (sometimes known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.

What is a cookie?

The term "cookie" refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer's hard disk, either temporarily throughout your visit, or sometimes for longer periods, depending on the type of cookie. Cookies perform different functions (for example, you are distinguished from other visitors to the same site or remember certain things for you as your preferences) and are used by most websites to improve your user experience. Enhanced experience in practice can mean faster navigation on our site, automatic completion of your information in forms of communication or registration, and generally anything that makes it easier to browse the site and communicate with its manager. Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie's lifetime, and a value (usually in the form of a randomly generated unique number).

Types of cookies

The basic types of cookies that sites may use are described below

Session cookies

These are temporary cookies that remain in the cookie file of your device's browser only during your visit and are automatically deleted when you close the browser.

Permanent cookies (persistent cookies)

These remain in the cookie file of your device's browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences).

First-party cookies

These are cookies that are installed in the browser and / or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you to monitor your site navigation. Site administrators often use first-party cookies to manage visits and for identification purposes.

Third-party cookies

These are cookies used by third parties, such as third-party cookies . social networks to track your visits to the various sites they advertise. The site administrator has no control over these cookies of third parties who are required to comply with the General Data Protection Authority.

The cookies on this site and how to manage them

At this site, we use cookies to improve the experience of using the site by its visitors. Site operation will be significantly affected if you disable or disagree with the use of cookies. Below are information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site's functionality. If you would like more information on how to manage certain types of cookies, including how to check or delete them, please visit

Google Analytics cookies

Google Analytics cookies are performance analytics / logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can tell us how many visitors use the site, the time and duration of the access, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information. If you disable these cookies by any means, the use of the site by you will not be counted or used in the statistics we collect to improve the services we provide through the site. Website functionality will not be affected.

Cookies from video service providers (Google, Vimeo, DailyMotion, etc.)

These providers may place cookies on your device if you watch on our site videos that provide us as an external service. If you disable these cookies, you may not be able to see the embedded videos from our site.

Cookies from social networks

Third-party social networks can place cookies on your device if you choose to share material from our site with them by clicking on one of the embedded buttons under "Share". If you disable these cookies, the share function will not be available.

Access to and correction or deletion of personal data

Customers have the right to access, correct or require the erasure or limitation of the processing of any information we have collected at any time. To help us keep our personal data up-to-date, we advise users to inform us of any changes or deviations. To examine and / or treat personal data, or to get information on how long «KAPANIDIS V - DELIGIANNI A O.E. » intends to retain personal data or other questions regarding the access of personal data, or if you want to submit a request in order to provide you with information on whether we maintain or process any personal information on behalf of third parties, please contact us at

Our third-party data processors

We use a number of third parties to process personal data for us. These entities have been carefully selected to comply with the legislation mentioned in this document.

Data breaches

For any of your personal information stored in our database, all necessary steps will be taken to secure them.

We shall report any unlawful violation of the database of this third party data processing site or database to any and all relevant stakeholders as well as to authorities within 72 hours of the violation if it is obvious that the personal data are stored in recognizable form, they are stolen.

Επιστροφές Προϊόντων
(α) Επιστροφή λανθασμένου προϊόντος
Σε περίπτωση που το προϊόν που σας παραδοθεί είναι λανθασμένο (δηλαδή δεν είναι το προϊόν της παραγγελίας σας) μπορείτε να το επιστρέψετε πίσω σε εμάς, εντός δέκα (10) ημερών από την ημερομηνία παραλαβής του. 
H επιστροφή προϊόντων γίνεται μετά από τηλεφωνική επικοινωνία με το αντίστοιχο τμήμα στο τηλέφωνο 24280-99094 (10πμ-2μμ Δευτέρα έως Σάββατο).
(β) Δικαίωμα υπαναχώρησης
Σύμφωνα με το νόμο περί προστασίας καταναλωτή (Ν. 2251/1994) έχετε το δικαίωμα να επιστρέψετε το προϊόν εντός δέκα (10) ημερών από την ημερομηνία παραλαβής του. Η επιστροφή προϊόντος γίνεται δεκτή μόνο και εφόσον το προϊόν βρίσκεται στην αρχική του κατάσταση (δεν έχει χρησιμοποιηθεί και δεν έχει αλλοιωθεί) ή βρίσκεται σε οποιαδήποτε άλλη κατάσταση πέραν της αρχικής του. Σε κάθε περίπτωση, τα έξοδα επιστροφής βαρύνουν τον πελάτη.
Για να πραγματοποιήσετε επιστροφή προϊόντος, απαραίτητη προϋπόθεση είναι να ακολουθήσετε τη διαδικασία που περιγράφεται παραπάνω στην παράγραφο (α).
Σε κάθε περίπτωση σας συνιστούμε να επιστρέφετε το προϊόν με συστημένο δέμα με δηλωμένη αξία την πραγματική αξία του προϊόντος, έτσι ώστε να αποφύγετε τον κίνδυνο κλοπής, ζημιάς ή απώλειας του δέματος σας.
(γ) Επιστροφή ελαττωματικού προϊόντος
Σε περιπτώσεις ελαττωματικών προϊόντων και εφόσον δεν έχει παρέλθει το χρονικό διάστημα των 10 ημερών αυτά επιστρέφονται με την διαδικασία που περιγράφεται στην παράγραφο (α).
(δ) Ακύρωση Παραγγελίας.
Αν θελήσετε να ακυρώσετε μία παραγγελία επικοινωνήστε μαζί μας (εντός δύο ωρών)από την στιγμή της παραγγελίας στέλνοντας μας ένα email στο . Μετά την ακύρωση της παραγγελίας σας θα λάβετε σχετικό email που θα επιβεβαιώνει την ακύρωση της.
(ε) Επιστροφή χρημάτων
Σε περίπτωση επιστροφής προϊόντος θα σας γίνει επιστροφή των χρημάτων σας εντός 30 ημερών από την παραλαβή του προϊόντος από την εταιρεία μας, εφόσον το προϊόν είναι αχρησιμοποίητο (δεν έχει χρησιμοποιηθεί και δεν έχει αλλοιωθεί) και συνοδεύεται από την απόδειξη λιανικής πώλησης. Για την καλύτερη και γρηγορότερη εξυπηρέτηση σας θα πρέπει πριν την αποστολή να επικοινωνήσετε μαζί μας τηλεφωνικά στο 24280-99094 ή να μας στείλετε e-mail στο

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